AI Customer Service Assistant
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Risk Score
6.11
Risk Level:
High
Recommendation:
🟠 HIGH RISK — review
Top Risks
- THREAT FEED: extension ID independently confirmed malicious by TPCI chrome-mal-ids — Ai Customer Service Assis [data-theft] [divergent] + malext.io malicious_extension_sentry (+2.5, capped).
- Privacy policy URL returns fetch error — policy is effectively unavailable; data handling unknown.
- Developer uses free-webmail (gmail) with no verified business identity.
- innerHTML DOM sink in sidepanel.js could enable XSS if AI API response is attacker-influenced.
- Tiny install base (9) makes independent trust validation impossible.
Evidence
- privacy_policy_fetch_failed api https://crossplanetai.com/privacy returned HTTPError; policy content unverifiable — scored +10.0 privacy.
- free_webmail_developer store Developer email yuzeyuan125@gmail.com; no verified business; no publisher badge — reputation +1.5.
- dom_sink_innerhtml_userctrl crx sidepanel.js sets body.innerHTML from template variable containing AI response data — DOM-XSS risk.
- narrow_permissions manifest Only sidePanel, storage, contextMenus, activeTab + single host permission api.deepseek.com; low capability surface.
- csp_present_mv3 manifest CSP script-src 'self'; object-src 'self' — strict; no remote script loading allowed.
- no_cve_findings crx No CVEs detected in bundled JS libraries; cve_findings_raw empty.
- low_install_count store Only 9 installs; no community validation possible.
- no_operator_siblings api operator_cluster sibling_count=0; no cluster risk detected.
- threat_feed_membership api Extension ID listed by TPCI chrome-mal-ids — Ai Customer Service Assis [data-theft] [divergent] + malext.io malicious_extension_sentry; score 3.61 -> 6.11 (+2.5 cap 2.5).
Permissions Breakdown
- sidePanel low Opens a side panel UI; no data access.
- storage low Local extension storage only.
- contextMenus low Adds right-click menu items; low risk.
- activeTab low Temporary access to current tab on user action only.
- https://api.deepseek.com/* low Narrow host permission scoped to declared AI backend only.
Pillar Scores
Permissions1.20
Reputation6.50
Network0.00
Webstore0.00
Maintenance0.00
Privacy10.00
Code Quality0.50
CVE Exposure0.00
Bookkeeping
Rubric v3.6
Scored at 2026-11-03 09:52
Listing SHA
94af0636ae18…
Force block
— not fired
Score recovered
no
Elapsed
—